Shipping policy

 

Shipping Policy

Hi there IN THE MAKE ! We're delighted to provide you with an overview of our shipping practices and policies. Please take a moment to read through this information and don't hesitate to reach out if you have any questions.

Shipping Destinations

We currently offer shipping to addresses within the U.S.

Processing Time

Orders are typically processed within 5-7 business days from the date of purchase. Since we are a small business if orders are placed on a Saturday or Sunday we will ship out the next business day. Our team works diligently to prepare your order for shipping, ensuring that it's packed securely and ready to make its journey to you. 

Shipping Methods

We offer a variety of shipping options to suit your needs. During the checkout process, you'll be able to choose from the available shipping methods. Please note that the estimated delivery times provided during checkout are based on typical delivery times and may vary due to factors beyond our control.

Shipping Fees

Shipping fees are calculated based on the shipping method you select, the destination of your order, and the total weight of the package. You'll be able to see the exact shipping cost during the checkout process before completing your order.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your shipment and get real-time updates on its status.

If you have not received a tracking number within 48hrs please feel free to reach out to exchange@inthemake.co

Delivery Time

Delivery times vary depending on the shipping method chosen and the destination of your order. Please refer to the estimated delivery times provided during checkout for a general idea of when you can expect your order to arrive. Keep in mind that unforeseen circumstances, such as customs delays or weather-related issues, may impact the delivery timeline.

International Shipping

For orders shipped to international destinations, please be aware that customs duties, taxes, and fees may apply upon arrival in your country. These additional charges are the responsibility of the recipient and are not included in the purchase price or shipping fees.

Address Accuracy

To ensure a smooth delivery process, please double-check the accuracy of the shipping address you provide during checkout. We are not responsible for any delays or non-delivery resulting from incorrect or incomplete addresses.

Returns and Lost Packages

If you encounter any issues with your order, such as a lost package or items damaged during shipping, please refer to our Return and Refund Policy for guidance on how to proceed.

Thank you for choosing IN THE MAKE. We're dedicated to providing you with a seamless and enjoyable shopping experience. If you have any questions or need further assistance, please don't hesitate to contact our customer support team at exchange@inthemake.com.